At Castlegate Security, our officers are always professional and reliable, giving you less to worry about. We offer a complete range of security services delivered by a team of professional, fully licensed, vetted and insured people. Services available include Static Security Officers, Mobile Security Patrols, Vehicle tracking, Key Holding, Alarm Response and remote CCTV monitoring.
More than ever, a security officer’s function is to provide the customer with a safe working or home environment. This applies to all sizes of business, whether they are a large PLC or private individual. The role includes the protection of property, assets and people. It’s far removed from the night watchman in his hut scenario of days gone by.
Security training is vital, ensuring complete professionalism by the officers in whatever situation they are in. All our security officers are SIA Licensed and trained to the highest industry standards.
For more details about the security officers we have available, call us today on 08453 102010.
Retail Security Experience
All are experienced in working in the retail industry, with shopping centres being a major part of our client base. Reception and Concierge roles are undertaken by personnel that have had extra training in areas including Customer Services, Communications and Telephone Techniques.
Our Mobile Patrol Officers have the latest state of the art equipment to assist them in protecting our client’s assets. This includes GPS navigation, site visit verification reporting, location tagging and verification reports as standard.
All patrol vehicles are tracked live with two-minute updates. Moreover, they are fitted with CCTV and audio recording, protecting our employees and providing evidence when required.
The presence of a security officer will reassure customers in a retail environment, making them feel more comfortable. Shoppers will be more likely to visit if they know that retailers are concerned about the safety of their shopping experience. One of our security surveyors could visit your premises, and make recommendations that would diminish the risk of criminal activity.